What is 'Nusuk Umrah'? Saudi Arabia's new Umrah platform every pilgrim should know about

A new digital gateway called ‘ Nusuk Umrah ’ has been launched by Saudi Arabia to simplify and streamline the Umrah journey for international pilgrims. Accessible online, the platform lets users apply for visas and book a range of services — all in one place — in line with the country’s Vision 2030 objective of making religious travel more accessible and efficient.
What is Nusuk Umrah?

The Nusuk Umrah platform , launched on 20 August 2025, offers a new digital alternative for international Muslims planning to perform Umrah. It provides an official online space for applying for an Umrah visa and for booking essential travel services such as:

• Accommodation
• Transportation
• Guided tours
• Other pilgrimage-related services

Available at https://umrah.nusuk.sa, the platform acts as a complement to existing options like accredited travel agents, rather than replacing them. Pilgrims can either choose from complete travel packages or opt to book individual services based on their needs.
Designed for global pilgrims

The platform is specifically tailored for the international Muslim community. According to the Saudi Ministry of Hajj and Umrah , Nusuk Umrah offers a modern, multilingual interface that supports seven languages, catering to a diverse global user base.

It is also fully integrated with other relevant government systems, allowing pilgrims to complete the entire process — from application to visa issuance — digitally and with minimal friction.

To improve accessibility, multiple payment options are available, making the platform suitable for a wide range of users, regardless of location or financial tools.
Alignment with Saudi vision 2030

This initiative is part of Saudi Arabia’s broader Vision 2030 strategy, which includes goals to:

• Increase the number of Muslim visitors for Umrah and Hajj
• Improve the quality and efficiency of pilgrimage services
• Provide a safe, modern, and accessible religious experience for visitors
• Streamline service delivery through digital transformation

By launching Nusuk Umrah, Saudi Arabia aims to enhance the spiritual experience while addressing the logistical and practical needs of a growing number of pilgrims. It also reflects the Kingdom’s long-term commitment to embracing technology and innovation in religious tourism.

Seamless user experience

One of the core objectives of Nusuk Umrah is to offer a seamless digital journey. The platform’s design ensures that users can:

• Apply for an Umrah visa online
• Book services individually or as part of an integrated package
• Choose their preferred accommodation, transportation, and other logistics
• Pay securely using various payment methods
• Access the platform in their preferred language

The result is a single-window solution for everything a pilgrim might need — eliminating the traditional complexity of coordinating with multiple service providers or relying solely on third-party travel agents.
FAQs

Q: Where can I access Nusuk Umrah?
You can access the platform at https://umrah.nusuk.sa.

Q: Can I book individual services, or do I have to choose a package?
You can do both. The platform lets users book integrated packages or choose services individually such as transportation, accommodation, and guided tours.

Q: Is Nusuk Umrah only for certain countries or regions?
No. It is designed for international pilgrims across the world and supports seven different languages.

Q: What languages does the platform support?
The platform supports seven languages to cater to a diverse global audience. Specific languages haven’t been listed publicly, but major world languages are expected to be included.

Q: Does Nusuk Umrah replace accredited travel agents?
No. It complements them by offering an alternative digital option. Pilgrims can still choose to go through accredited agents if they prefer.

Q: Is the entire visa process digital through Nusuk Umrah?
Yes. From application to issuance, the entire Umrah visa process can be completed online via the platform.